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Multiple email contacts on Platinum 7

khanhtrung
2: Seeker
2: Seeker

I have a Platinum 7, Android 6.0.1. My Contacts show single, non-duplicated entries. However, when I go to reply to an email and press add a contact, I get triplicated (at least) entries for every contact, 3 for each email address I have entered for the contact. There are no options that I can see to control where the contacts list is pulled from. Can anyone help me identify where these extra instances are coming from? Thanks

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @khanhtrung

 

I do not use your model of phone but in the past have come across multiple entries issues which have been attributed to importing contact information from other sources such as Facebook for example. 

It sounds like your phone is drawing information from sources similar to that. 

If you get stuck in searching through your phone then if you have a Vodafone Highstreet Store local I'm sure the staff there would be able to physically check your phone for you. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.