My Vodafone app suggestion for pay as you go - Inactivity Counter and Question on top bundle.

[Zeus65]

HI I just have a suggestion for the My Vodafone app.

I was wondering if there could be a counter even one updating infrequently which shows a Pay as you go Sim's inactivty counter e.g. x number of days.

The reason I'm asking is I'm just putting my old work sim numnber on pay as you go for a while to keep it active after I leave just as a way to track after 11 years of having the number who might still contact me on it. So usage will be minimal but would rather have a counter somewhere showing me and reminding me to send a text/call or use some data.

Also on the top bundle I believe there is unlimited calls and texts do they actually count to keeping the sim active? Or only data usage?

Thanks

[drey_p]

Hi there

Making calls (other than to 191), sending texts or using data all count towards keeping your PAYG number active. 

The idea of the timer / counter is a good one but I think the the cost of modifying the app to have that will probably be prohibitive.  As Vodafone UK don't even have a working app for Windows Phone, it is unlikely they will throw money at functionality that will only benefit a small number of people (my guess is less than the number of Windows Phone users).

The simple way of keeping the number active is to make sure that you make calls, send texts and use data at least once a month.  That way you are well within the time limits and are unlikely to end up losing the number.

[BandOfBrothers]

Hi @Zeus65

All threads are read by the Vodafone Team so any ideas are fedback.

Regarding keeping a PAYG Sim live. 

6, Suspension, disconnection and ending the agreement.

a. We can suspend (in other words bar), restrict or stop providing the services (all or part of them) in the following circumstances:

3. You choose not to use the service for 180 consecutive days. Using the service means making any chargeable outbound activity such as making an outbound call (excluding calls to 191), sending an SMS, using data or topping up your account.

b. If we suspend the mobile equipment because you have chosen not to use the services (as defined in 6a3 above) for 180 consecutive days we will send you an SMS notifying you that you should top up your account or make a chargeable outbound call (but not calls to 191), send a chargeable SMS or use your data within the next 90 days.

If you then fail to make any chargeable outbound calls (but not calls to 191), send a chargeable SMS, use your data or top up your account within 90 days from the date of the SMS because you have not kept to this agreement or not used the services for 270 consecutive days, we will disconnect your mobile equipment, and you will lose any credit held on your account.

c. We will try and tell you when we suspend, restrict or end your use, but we do not have to.

From http://www.vodafone.co.uk/cs/groups/configfiles/documents/contentdocuments/pay-as-you-go-terms-and-c...

[kids]

@Zeus65 Assuming that you have another phone then no doubt you have a reminder / calendar app of some description, if not there are plenty of free ones from the app stores, just make an entry on the phone for every 60 days to remind you to make a call on your old sim and problem solved.

[Annie_N]

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@Zeus65 wrote:

Also on the top bundle I believe there is unlimited calls and texts do they actually count to keeping the sim active? Or only data usage?

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Yes, calls made and texts sent that would be chargeable, except that they are covered by your allowances, are definitely counted as keeping your SIM active.

Once you have your number transferred to PAYG, the best thing to do is just top it up by the minimum £5, and put a note in a paper or electronic diary, reminding you to send a text or make a call, perhaps once every 2 or 3 months. That keeps you well, well within safe limits, and allows for the occasional delay or forgetfulness about making the call.

I'd love a bit more functionality on the app for PAYG customers, but I'm afraid you'll find it a bit disappointing after PayM, although it is getting better!

[Zeus65]

Thanks for the responses everyone. All great ideas and information.