cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

My iPhone 6 keeps freezing and wifi keeps cutting off?

davinamcauley
2: Seeker
2: Seeker
You have contacted Vodafone before via email when I have experienced problems with a phone years back and they sent out a courier to pick it up for repair but I am no longer able to do that? My phone also won't let me make calls it randomly cuts off? Any ideas on how I can contact Vodafone please for them to cleft my phone for repair?

Thanks D
1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

On the iPhone hold down the Power & Home button together until  Logo shows then release both & the iPhone will reset

 

Other options are :

Settings -> General -> Reset -> Reset Network Settings.

 

You could also try restoring it via iTunes. 

 

If you have a local  store then perhaps book it in via a https://www.apple.com/uk/retail/geniusbar/ appointment. 

 

If not then approach your local Vodafone store or call customer services on 191 or use Live Chat found in the Contact Us Link at the foot of the forum

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.