NN3 - Northampton

[bushnallnep]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

 It happens in my home only

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

 NN3 8QD

3) Does the issue occur if you try your SIM card in a different phone?

no other phone but if outside no signal problems

4) What errors are seen or heard when the issue occurs?

 no errors

5) Does this happen on 2G, 3G, 4G or all?

    all

6) When did you first notice this issue?

 always been a low signal BUT lately been no signal at all

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

 permanent low signal or no signal

[bushnallnep]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

 It happens in my home only

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

 NN3 8QD

3) Does the issue occur if you try your SIM card in a different phone?

no other phone but if outside no signal problems

4) What errors are seen or heard when the issue occurs?

 no errors

5) Does this happen on 2G, 3G, 4G or all?

    all

6) When did you first notice this issue?

 always been a low signal BUT lately been no signal at all

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

 permanent low signal or no signal

[Alex]

@bushnallnep I've checked your local serving site (79913) and it's performing as expected.

As you've mentioned this only happens inside your house, this could be due to the build type. For example, if your house is made up of thick stone walls, this will affect the indoor coverage.

For help with an indoor connection, you may wish to look into our Sure Signal device.