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01-02-2017 07:05 PM
My area has no fibre and the maximum broadband download speed is 1-2 mbps. However the 4G signal is excellent on Vodafone.
With this in mind I purchased a Vodafone mobile WiFi device on contract and was initially very happy with speeds of around 15-20mbps. However this has not been sustained and for a week or so I have been getting 0.4-1mbps from the device. It is now an expensive paperweight as browsing is painful at this speed.
Is there a cause for this? Can anyone help me? I have tried help via live chat and social media and was told to check for service issues, of which there are none in my area.
I own a Vodafone mobile phone as well as the wifi device. They can be next to each other and be getting hugely different download speeds. Surely that is not right?
Following the network issues template:
1) The device is only used in my home. So only tested there.
2) NP44 3AE.
3) I have no other devices to test the SIM in.
4) Very slow download speeds.
5) Device reports "vodafone UK 3G+"
6) First noticed a week ago.
7) Permanent issue.
15-02-2017 04:51 PM
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