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29-01-2018 06:18 PM
Hi,
I have no mobile data with Vodafone since moving from Talk Mobile 3 months ago, I have contacted Vodafone on over 20 seperate occations trying to sort out the issue but to no avail. Have cancelled my contract after going through the complaints procedure and was told I would be give a NUC code by 5pm today (29 Jan) = No email, no call so had to resubmit the form again which probably means the PAC code I have goes out of date and I have to pay 2 providers for another month. How can I get the NUC code soonest.
29-01-2018 06:25 PM
Hi @Davebowen13
I note you have posted in the iOS forum boards.
If your unlocking an iPhone then there isnt a actual.code you would use.
An iPhone is not unlocked via inputting an unlocking code like other phone makes are, but instead is unlocked remotely via Apple and their Database.
The Vodafone Network typically lets a person know it's unlocking has been requested to Apple after accepting your online unlock request. (Please Check Spam Inboxes too)
The iPhone isn't actually unlocked at this stage.
Apple then process the Networks request and occasionally this can take approximately up to 30 days sometimes to complete an unlock request made by a Network. Please Periodically insert an active Alternative Networks Sim Card in the iPhone and hooking up to iTunes is only typically needed if its an iPhone 4 or older.
When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar. From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.