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18-01-2017 10:13 AM
Hi, I need a pac code to move away from Vodafone but I can't even call then as their automated phone system does not recognise the number they issued me with and there is no way to proceed with the phone call until it recognises your number !
Their chat system does not recognise it either.
Is their another number or can I call my local store directly ?
Any ideas ??
18-01-2017 10:18 AM - edited 18-01-2017 10:19 AM
Hi
Use their Landline number.
Ignore the prompts to key in your mobile number and on the 4th prompt it'll change to say key 1 for Payg and 2 for contracts.
Landline Tel :03333040191
Failing that keep trying to access Live Chat from a computer and clerk your browsers caches and cookies or try another browser.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
18-01-2017 10:29 AM
ok thanyou
18-01-2017 10:33 AM
I'm now in trouble with my daughter !
I moved her to vodafone but there is no signal where we live and they just told me I need to wait 7 days before I can get a pac code to move to a different provider is that right ?
thanks