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Need to reactivate SureSignal

Saltank
4: Newbie

I used to have a business account and a SureSignal registered to it, and about a year ago I cancelled all accounts so the SureSignal went dormant.

I've just come back with an iPad on a business account and wanted to register it again, but it won't let me. If I log in to the OLD account I get nothing but errors upon errors and lots of code, so it won't let me go in and deregister it from there.

 

Would appreciate some help to get this sorted, thanks.

2 REPLIES 2

Retired-PaulE
Moderator (Retired)
Moderator (Retired)

Hi Saltank, 

 

We can help you with this, but we'll need to access your account to get it sorted out.

 

I've sent you a PM - follow the instructions on contacting the team and we'll be in touch as soon as we can.

 

You can find your PM inbox here



Paul

Thanks, I've submitted the form and will wait for a reply.

 

I should point out that when you asked me to go to http://www.vodafone.co.uk/contactus it would only open in Chrome.

Firefox would redirect to some weird German website here and Safari doesn't even open it. Something's wrong on Vodafone's end maybe?