New ISP service - internet constantly dropping out

[zworg2]

Hi,

Recently (about 5 days ago) moved from BT to Vodaphone for home broadband.

We have two PC's, a PS4 and mobile devices.

PS4 and mobile devices all connect wirelessly and have no problems.

Both PC's are hardwired.

One of the PC's constantly drops internet connection. It can drop three times in 30 seconds, or once an hour... but it drops regualrly and frequently.
I have reset the router, I have swapped out the cat5e cable (with the other PC which has no problem wiht either cable),

I dont know what else to do.

Please can you help?

[Vwsurfbum]

We've had the same issues eve since getting the broadband over 6 months and every time I phone or do the online chat I get no where. If there is a fix I don't know what it is. 

This is the message I get.

[Alex]

@Vwsurfbum I'm sorry to see you're having an issue with this. So we're able to assist you further, please contact us using the information in the private message I've sent. 

A member of the team will then be in touch to take it from there. 🙂

@zworg2 I've also tried to send you a private message, however it would appear you've turned the feature off. Please switch this back on so we're able to contact you and let us know when you have.