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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74025 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229902 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Rentention team?

Hello, I wondered if anybody has heard of this mythical team at Vodafone and how to contact them? I was looking to leave Vodafone and got my PAC code so I can shop around and if I found something better I could switch straight away. But a few days af...

minhajur by 3: Seeker
  • 16452 Views
  • 3 replies
  • 0 thanks

Order Queries

The official Vodafone thread of the same name doesn't offer the ability to reply- so feel free to reply here in the hopes that someone from Vodafone might read it and respond!

shane12345 by 11: Established
  • 13319 Views
  • 13 replies
  • 0 thanks

Personal hotspot won't work

Is this still an issue for Vodafone PAYG? Basically every time I try to do anything with this network I can't. Charging for iMessage is a joke!!!I now can't create a hotspot. It directs me to Vodafone website which is as good as useless. I can't conn...

Anniehen by 2: Seeker
  • 10192 Views
  • 4 replies
  • 0 thanks

7plus Jet black update

I called Vodafone today as was told that it will now be end of September beginning of October, I did what half the country done and pre ordered on date of announcement, apple has let everyone down

Liamm86 by 4: Newbie
  • 11720 Views
  • 7 replies
  • 0 thanks

Upgraded to iPhone 7, not working on Sure Signal :-(

Hi, Have Sure Signal 2.  Always been great on mine and my husbands iPhone 5S's.  Have just upgraded to iPhone 7 and won't connect.  My husband's 5S is still working though, so just my new phone.  Help required as no natural Vodafone signal available ...

Cancel My Order

Placed a web order last week, need to cancel. Do not already have vodafone number. Online support unable to cancel my account.. Have rang customer services 3 times. First 2 times I was connected to cancellations where i was automatically disconnected...

neilt25 by 2: Seeker
  • 21902 Views
  • 6 replies
  • 0 thanks

Smart Prime 6 Tablet - Not booting

Hi all, I have come to turn my Smart Prime Tab 6 on to stream a tv show and it did not boot. Instead i got 'Powered by Android' Vodafone animation and then just a spinning white circle in the middle of the screen. I have tried recovery mode and wiped...

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