New Sure Signal.. Still wont work

[sam1newbold]

Hello there Iam beginging to think that this will never work again.

Iam now on our second sure signal (V3) as the first one stopped working. It has been months since this worked and neither myself or my partner can get a signal within the house apart from two places that are 1foot square, hardly ideal.

Vodafone customer service is almost impossible as thier work from their end has resulted in nothing.

Our ISP is karoo and we have the TG582n router. I have opened up the ports and tried everything, all we get is a flashing red power light.

[sam1newbold]

I can try yes

[vodafonearecrap]

Same issue for me too.

Got the box today, turned on port forwarding for all the required ports.

I can see NAT sessions being initialised to 212.183.131.132 and 212.183.133.182 on a regular basis and there is data throughput consistently around 10kbps each direction.

The box itself goes through a sequence:

- internet light flashes for a while with power light static

- then lights 3 and 4 go orange static for a minute or so with the power light flashing

- then back to internet light flashing again (power light static)

My serial number is 40124220860

I have also tried turning DMZ on and disabling firewall - no joy

Tracert:

1 1 ms 1 ms 1 ms VIGOR.router [192.168.0.1]
2 46 ms 45 ms 45 ms anchor-hg-3-lo100.router.demon.net [194.159.1
4]
3 47 ms 45 ms 44 ms anchor-access-4-s2010.router.demon.net [194.2
3.37]
4 45 ms 46 ms 45 ms gi7-0-0-dar4.lah.uk.cw.net [194.159.161.94]
5 46 ms 45 ms 45 ms xe-11-1-0-xur1.lns.uk.cw.net [193.195.25.34]
6 46 ms 48 ms 45 ms xe-0-3-0-xur1.lns.cw.net [194.70.97.66]
7 56 ms 46 ms 47 ms ae0-xcr1.lnt.cw.net [195.2.30.6]
8 48 ms 47 ms 48 ms vodafone-gw1.cw.net [195.59.77.26]
9 50 ms 47 ms 48 ms 85.205.116.6
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

ping result:

ping 46ms

jitter 1ms

speedtest:

down 2.47mbps

up 0.25mbps

Please help?

[vodafonearecrap]

Just started working...weird!

[Sukhi]

Hi 

Thanks for letting us know it's working again

Sukhi