No Network HP17

[drhares]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

 3 MILE RADIUS

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs?

 HP17 0UT

3) Does the issue occur if you try your SIM card in a different phone?

 YES

4) What errors are seen or heard when the issue occurs?

 NONE - THERE IS JUST SIMPLY NO SIGNAL

5) Does this happen on 2G, 3G, 4G or all?

    ALL OF THE ABOVE

6) When did you first notice this issue?

 8PM 27/07/17

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

PERMANENT

[BandOfBrothers]

After checking your postcode in the > Vodafone Network Checker < I can see an issue being reported for your masts. 

You can Register for updates in the above link ^

[spangero]

Hi, I am in the Hove/Brighton area and it is the same.

I have been in to the nearest Vodafone shop and the manager has not got a clue what is going on! The only thing that the manager said was that they were sent a communication on their PC link the problem will continue for at least another 2/3 days!!

Vodafone are so something and keeping it quiet.

Very frustrating and they should put a notice on their website explaining what is happening. Unfortunately, Vodafone are arrogant and I hope they read this reply but they would not care anyway.

Have a good day and regards

[Alex]

@drhares You're local serving site (22365) is currently experiencing a fault - we're aware of this issue and it's logged under INC3012706.

@spangero Please try the steps in our Network Troubleshooting thread - if you're still experiencing the issue after completing these steps, post the template with your answers here and I'll have a member of the team get back to you as soon as possible.