Not connected to network

[teaching-assist]

We are having numerous problems with Vodafone my phone is the only one that's been fine ....until today !!!! Can't make calls or text as saying not connected to network !!!!!WHY!!!????

[BandOfBrothers]

Hi

Check your masts via https://www.vodafone.co.uk/explore/network/uk-coverage-map/index.htm

Is link holds some tips and a template to re post and leave your answers next to for the Tech Team to help you.

http://forum.vodafone.co.uk/t5/Network-queries/Network-issues-initial-checks-and-template/td-p/18566...

Other tips are to ->

Turn Phone off, eject sim and clean it , re insert and turn phone back on to refresh connection to the Network.

Process of elimination: Can U try ure Sim in another phone2 rule out either the Sim or Phone which may be at fault.

Contact Vodaphone Customer support on 191 or 03333040191 from a landline or use Live Chat from a Pc or Mac. Leave the chat window open for chat to initialise to have your account checked over.

Hope this resolves for you soon.

😎