Ask
Reply
Solution
08-03-2013 09:07 AM
Hi Guys,
If your require a version of Vodafone Mobile Broadband software that is older than V10.3.400 please reply to this post and one of the team will be able to get this sent over to you.
Thanks
James
Solved! Go to best answer.
20-05-2013 12:29 PM
Hi Guys,
Just a quick update to let you know that we are no longer able to send out software older than Version 10.3.401.
If you need to reinstall the software for your modem, please remove the existing software, run the clean up tool from here and then reinsert your modem into your PC.
This should install the Vodafone software from the dongle itself, provided it s a plug and play model (i.e. doesn't have non-pnp written after the model number on the back of the dongle).
In the event that you don’t have a plug and play style modem, please let us know and we can advise you further.
James
16-06-2014 06:48 PM - edited 16-06-2014 06:49 PM
TechTeam Matt wrote: "Hi jeremygibbons, - We no longer offer the software for the E272 dongle."
You no longer offer software? What about this page:
16-06-2014 07:18 PM
DRJ: I think that's the latest version of the software, but it doesn't support my modem (Huawei E272).
16-06-2014 07:31 PM - edited 16-06-2014 07:31 PM
Let's see what Matt has to say - I find it unbelievabe that Vodafone can't be more helpful and supply the software people want or need.
17-06-2014 02:48 PM
06-06-2014 08:55 PM
I have a pay as you go Vodafone Mobile Connect K3565 - rev 2. HSDPA usb stick. I am running Windows 7 Home Premium 64bit. Please could you recommend the best version of software to use. The latest version from your website does not recognise the USB stick. Many Thanks.
07-06-2014 03:40 PM
Hi mwilcox,
Please check here for the latest software.
If this is where you’ve checked already, what happens (exact error messages etc) when you try to use the latest version?
Thanks,
Jenny
07-06-2014 08:40 PM
I downloaded and installed the latest version, the software works fine. However, it cannot recognise the dongle and it says it is unable to find dongle or sim card, even though the driver for the dongle installs fine without any faults. Many thanks
08-06-2014 11:45 AM
Hi mwilcox,
The drivers on the device will only be compatible with Windows Vista or below, so you'll need to download the Windows 7 drivers.
As the device is no longer supported, the drivers aren't on our website.
A quick internet search for 'K3565 Windows 7 drivers' should give you what you need.
Thanks,
Simon
14-11-2014 10:06 AM
Hi
Am after Windows 7 64bit drivers for a Vodafone E3730 Express card?
Thank you
Rich
18-11-2014 02:41 PM