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Older Vodafone Mobile Broadband Software.

Retired-James
Moderator (Retired)
Moderator (Retired)

Hi Guys,

 

If your require a version of Vodafone Mobile Broadband software that is older than V10.3.400 please reply to this post and one of the team will be able to get this sent over to you.

 

Thanks

 

James

 

1 ACCEPTED SOLUTION

Hi Guys,

 

Just a quick update to let you know that we are no longer able to send out software older than Version 10.3.401.

 

If you need to reinstall the software for your modem, please remove the existing software, run the clean up tool from here and then reinsert your modem into your PC.

 

This should install the Vodafone software from the dongle itself, provided it s a plug and play model (i.e. doesn't have non-pnp written after the model number on the back of the dongle).

 

In the event that you don’t have a plug and play style modem, please let us know and we can advise you further.

 

James

View solution in original position

98 REPLIES 98

TechTeam Matt wrote: "Hi jeremygibbons, -  We no longer offer the software for the E272 dongle."

 

You no longer offer software? What about this page:

 

https://www.business.vodafone.com/site/bus/public/enuk/support/10_productsupport/05_vmc_usb_modem/01...

DRJ: I think that's the latest version of the software, but it doesn't support my modem (Huawei E272).

Let's see what Matt has to say - I find it unbelievabe that Vodafone can't be more helpful and supply the software people want or need.

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi jeremygibbons,

If you search 'E272 software drivers' online, there will be alternative support options.

As mentioned, we only have support available for discontinued devices to a certain point after they're withdrawn from sale. This is down to licensing agreements. 

Many thanks, Ben

mwilcox
1: Seeker

 I have a pay as you go Vodafone Mobile Connect K3565 - rev 2. HSDPA usb stick. I am running Windows 7 Home Premium 64bit. Please could you recommend the best version of software to use. The latest version from your website does not recognise the USB stick. Many Thanks.

Jenny
Moderator (Retired)
Moderator (Retired)

Hi mwilcox,

 

Please check here for the latest software.

 

If this is where you’ve checked already, what happens (exact error messages etc) when you try to use the latest version?

 

Thanks,

 

Jenny

I downloaded and installed the latest version, the software works fine. However, it cannot recognise the dongle and it says it is unable to find dongle or sim card, even though the driver for the dongle installs fine without any faults. Many thanks

Hi mwilcox,

 

The drivers on the device will only be compatible with Windows Vista or below, so you'll need to download the Windows 7 drivers.

 

As the device is no longer supported, the drivers aren't on our website. 

 

A quick internet search for 'K3565 Windows 7 drivers' should give you what you need.

 

Thanks,

 

Simon

accumino
2: Seeker
2: Seeker

Hi

 

Am after Windows 7 64bit drivers for a Vodafone E3730 Express card?

 

Thank you

 

Rich

Ellis_VF
Community Manager (Retired)
Community Manager (Retired)

Hi @accumino 

 

If you go to this site you should find the drivers for the E3730.

 

I hope this helps you but if you need anything else then please let me know.