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15-08-2017 10:09 PM - last edited on 27-08-2017 04:38 PM by Tash
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?
Signal picks up when I leave the street
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on theCommunity, add it to your profile here.
PE6 9NN
3) Does the issue occur if you try your SIM card in a different phone?
Yes
4) What errors are seen or heard when the issue occurs?
No phone signal or loss of phone sognal
5) Does this happen on 2G, 3G, 4G or all? All
6) When did you first notice this issue? 7 months ago when I moved
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Permanent
16-08-2017 05:37 AM - last edited on 27-08-2017 04:38 PM by Tash
According to the > Vodafone Network Checker < there are no reported issues for your local or surrounding masts @TonyH12
However it does show that your area has fringe coverage.
Call stability may be improved by only selecting 2G in the phones settings.
Your current situation maybe caused by Mast Congestion, weather conditions,population growth, new or extensions to buildings and even trees growing can affect signal.
Ways to improve the situation could be....
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.