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Payg Mobile Broadband - Intermitent Disconection Issues

Micro
4: Newbie
I bought the pay as you go dongle in june just for use when I go on holiday.

The first time I went away I could not get it to work at all on my Linux eee pc so I just put it down to the eee pc software.

I then went to Scotland where it kept disconnecting and I just thought it was the old laptop not having USB 2.0 and the non-3G network.

I have been away for a weekend and I took away a brand new XP laptop.
And the dongle was totally useless.

The first night it worked fine using the mobile connect software. I had 3 bars of 3G.

The following morning it would not connect and kept telling me that some other software was using it. (I had all my anti-virus off and firewalls off its also a new PC with very little software on it).

I finally managed to get it to connect by using start -> connect to -> vodafone mobile connect.
Once I did that I had 2-10 minutes before it would just randomly disconnect and I would have to reconnect again.

On Sunday it did the same I only had 2-10 minutes before it would disconnect. But this time when it disconnected it would do the XP device disconnected sound, then a second later the XP device reconnect sound and the vodafone software would load up and just say searching for network forever.

After a reboot I tried to connect using the “connect to” option and it just gave me lots of error messages.

Here they are below







I have tried: turning the computer on with the dongle connected, using the connect to option, disabling my anti-virus and firewall and reinstalling the software nothing stops it disconnecting after 2-10 minutes.


Can you give me a new working dongle or get the current one fixed?

:angry:
11 REPLIES 11

Retired-Lee
Moderator (Retired)
Moderator (Retired)
Hi Micro,

Hmmm.... sounds likle really bad luck to me, but before I go off asking you to get the replacement dongle replaced :wacko: could you do me a massive favour and try the SIM in a handset and attempt to browse a few pages?

This will allow us to ascertain whether the SIM need replacing, or in fact, if it's the dongle again (which I very much doubt, but you never know)

As I say, just give this a try for me and post back your findings.

Cheers,

LeeH
eForum Team

Micro
4: Newbie
When I went to the shop i could not find my sim card as it had dropped out of the envelope. So the guy got me a new sim and did something to it.

I put it in my sim free phone and it said "Invalid SIM"


I just had a quick dig in the bottom of my bag and found the old sim card When i put it in my phone it said "Vodafone UK".

I have put the old sim back in the dongle and it looks to be working as i have managed to connect and read a few emails with out it disconnecting. But i will have a full test to see if it will disconnect tomorrow.

Fingers Crossed that it will now work :lol: