Poor or no signal on iphone6

[Pauldickens]

Just upgraded to the iphone6 from the 5, staying with Vodafone. Signal in my house is shocking, 1 bar or no signal at all. Never had 'no signal' on the 5? Phoned customer services and was advised to switch off 4g which I have done but still experiencing the same issues. My last call to cs was cut short as my signal went. Wondering whether to cancel contract and go with a different network. Very frustrating as I have always been happy on Vodafone. Any suggestions?

[Retired-Laura]

Hi Pauldickens,

Please try the steps in our Network Troubleshooting thread.

If you are still experiencing the issue after completing these steps, post the template with your answers here and I'll have a member of the team get back to you as soon as possible.

Thanks,

Laura

[Pauldickens]

Thanks Laura, though when clicking on the link it says topic not found?
I spoke to someone on ur cs line and they said there is mast maintenance in my area until 2pm tomor?

[Jenny]

Hi Pauldickens,

Apologies about that - I'll make sure it's updated.

Try the link here to our network troubleshooting thread instead.

Thanks,

Jenny