Ask
Reply
Solution
17-07-2016 09:22 AM
Hi, I have had a pop up telling me my system is damaged by Four Virus. ( see attached) any ideas how I can rid of this please.
17-07-2016 09:28 AM - edited 17-07-2016 09:34 AM
Hi @2100diane
I would first question as to where the message has come from.
What at ignites my concern is that is asking you do download something to get rid of it. Possibly a paid for App.
If you disregard the pop up and use your phone then what's "heavily damaged " ie What's not working ?
This maybe a red herring.
Edit : If you google 'Four Virus on Samsung phone' the return hits talk about scare tactics and clearing your caches and cookies.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
17-07-2016 09:32 AM - edited 17-07-2016 09:34 AM
Hi @2100diane
If you use Google, you will see that this is fake spam designed to make you panic and a scam to make you download an application which is unnecessary and may be potentially harmful to your phone.
Disregard the message and use your phone as normal.
17-07-2016 09:42 AM