Price Increases - Pre-order - Watch your accounts

[slevuk]

Hi All,

If you check the main site you will see Vodafone have increased the iphone 7 bundle deals by around £5 per month,

All of us that are stuck in this disgraceful pre-order scam of none delivery need to keep an eye on our bundles once the phones are actually despatched.

I took a photo of my deal at the time so I will only be paying what I ordered and no more.

This is just a heads up in case they try to increase our prices and think we will not notice, Vodafone can no longer be trusted after the past week of lies.

[BandOfBrothers]

A similar thread. 

https://forum.vodafone.co.uk/t5/iPhone-7-and-iPhone-7-Plus/Package-price-increasss/td-p/2519031

[Retired-LouiseE]

Hello @slevuk

The price quoted to you when you first agreed to the contract (whether this was over 191, through our website or in-store) will be the price you are billed for the contract. 

Louise

[bma]

Yeah, all packages have gone up by £5/month. They seem to think they can squeeze a few extra quid out of desperate people.

I noticed this when I changed from a non-existent 7+ pre-order to a regular 7 in store. Customer relations did agree to honour the pre-order pricing, but it's a bit crappy to do it.

[ben796]

I have to disagree with your comment, the vodafone agent was very hostile when they delivered me the incorrect phone (i received the iphone 7 rather than the 7 plus) they told me they would place another order for the correct phone, however they could not find the price plan i originally agreed too as it was no longer on their systems, he told me no one in the building could honour that price and offered me a new price plan. I percevered and called up again and although i am paying more per month now they have reduced the handset cost to offset the difference. Had i not percevered though they would of increased my price. So it would seem that they are infact trying to increase the price for some customers.