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Puk code- transfering numbers

Sasha955
1: Seeker
Hello my puk code with ee runs out tomorrow. I need to transfer my number. It said I already had. But It hasn't worked? What do I do?
2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

A PAC Code lasts 30 days which transfers your mobile number from one Network to another. If the time goes overv30 days then obtain a new code from your previous Network.

 

Check with them because if the first PAC code isn't used in time this then means your Contract has not been automatically closed with them ,and you maybe liable to pay another months contract with them. Their Customer services will clarify.   

 

Keep-my-number/How-do-I-bring-my-existing-numbe-to-Vodafone.

 

From the above Link "

You can do this by using a simple process called porting. We'll just need your PAC (Porting Authorisation Code), which you can get from your current network. Then we'll take care of the rest. Just go to Keep my number

If you need any more help getting started, then go to Get started"

 

You can also ring Vodafone.

 

Contract Customers : Tel :03333040191

Payg Customers : Tel:03333048069

 

You can input your Vodafone mobile number after prompted when using the Landline phone option, or if issues exist where the IVR System will not recognise the mobile number then you can opt to ignore the initial prompts to type in the mobile number, and then on approx the 4th request it should then change to ask to input 1 for Payg or 2 for Contract Customers.
*
General enquiries: Monday to Sunday 8am – 9pm

 

And or use Live Chat which is found in the Contact Us linkmat the foot of the forum page. Use a computer. 

 

 

 

A PUK Code unblockes a SIM card when a sim pin has been entered too many times. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

AnnS
17: Community Champion
17: Community Champion

@Sasha955

 

If you have given Vodafone your PAC code, you need to use Live Chat to find the progress of your porting.   They will be able to access your account and find out what is happening.