cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Push notifications

sdyson999
3: Seeker
3: Seeker

Seem to have lost push notifications coming through on my emails, periscope and facebook.... anyone else with the same issue?

Using Gmail and Outlook

7 REPLIES 7

drey_p
16: Advanced member
16: Advanced member

Hi there

 

Have you checked the settings in the individual apps?  Facebook was problematic a few days ago but the latest update seems to have sorted the issue out.

Is your internet working okay ?

PWIAC

Internet is working fine (though rarely get 4g!) and all apps are not blocked... bit strange

BandOfBrothers
17: Community Champion
17: Community Champion
Hi

Try turning your phone Off and On to reset it.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

tried, and didnt work....

BandOfBrothers
17: Community Champion
17: Community Champion
Hi

I've looked around and found these possible answers.

"Have you tried going into the settings of the GMail application itself and making sure that GMail is set to sync? Not just in the Google accounts menu but the actual GMail application."

"It sounds like everything is set up right. The only other thing I can say is try going in to settings, applications, Application Manager, go do the Gmail app and clear the data to reset it."

"Go to Apps settings and Clear Data on Google Services Framework and Gmail, you will need to set your accounts on Gmail again, but it's the easiest way.

If it still does the same, sorry, but you will need to Delete the Google Account and add it again and after that check all the Google Apps that it affects to see if everything is back to normal, then set your Gmail app with Push Notifications and all and see. I've needed to do this in the past a couple of times with different phones, Xperia Z3 and my current OnePlus One."

"This happened to me after the last Gmail update on my M7. Might be unrelated to your problems (in which case sorry for wasting your time!), but what I had to do was go into Gmail-->Settings-->"your email address"-->and set "Days of mail to sync" to 30, 60 or all. Mine got reset to 0 for some reason, and that stopped my push."

One of the users ended up creating a back up to save their data and performed a Hard Reset which helped them.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

sdyson999
3: Seeker
3: Seeker
Success!! Thank you
Unintstalled and cleared cache and now working!
Thanks for your help!!

BandOfBrothers
17: Community Champion
17: Community Champion
Awesome news.

Glad it now works.

😎

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.