R207 authorization error

[Adrian_M]

Vodafone mobile wifi R207 is *very* hard to connect to over wifi. I've got three different smartphones, three different laptops and a PC with a wifi dongle - all can see the device's SSID but typically all return some error to the effect that they cannot connect.

Specifically, the android devices alternate between "Saved stored" and "Authorization error". I have however managed to connect a couple of times (so the password is entered correctly) but the wifi connection drops after moving a couple of metres away and then the usual errors re-emerge when trying to reconnect.

The only occasions I managed to wifi connect I was right next to the device. I mean within 1m. So far I've wasted 10% of my 2GB just trying to google for a solution - including joining these forums.

This is the second R207 as well as the first one had exactly the same problems so everyone though it was a faulty device. Not so it seems,

[Sukhi]

@Adrian_M

The difficulty in making a connection could be down to the location.

Are you able to test the R207 at a different location? This will rule out any issues with the device itself.

[Adrian_M]

I'm seeing very odd behaviour that's hard to fathom. I have tried the R207 in numerous locations - indoors and out. It's almost always the case that an attempt to connect, say by selecting the SSID in the wifi settings of a smartphone and clicking connect, will fail with the errors I described above (Authentication error mostly).

However, if I forget all about trying to connect and walk around then look later on it may well be connected. In this case I can be a fair distance away in another room in the house (so it's not just a weak radio) and it stays connected just fine. Oddly though, on the rare occasion that I can force it to connect by being nearby, I only have to move a few meters away and the wifi connection drops.

Is it just me or is there anyone else who's seen this sort of thing?

[Ben_H]

@Adrian_M

The range on the Wi-Fi will decrease the more devices there are connected.

Is it just the one device you're connecting, or multiple ones? 

[Adrian_M]

I'm being very careful with the data cap so been keeping it to myslef. Maybe had a couple of occassions where two devices were connected but mostly just the one.

The first one I returned to the place I bought it from was equally reluctant to connect - I demonstrated that to the sales guy who also found his phone wouldn't connect when we tried it.

I'm wondering if there's a firmware update that could be applied?

[DaveCD]

@Adrian_M

Please make sure you have the latest software for your R207 and any devices that you're using.

If these are all up to date, we can take a look. Visit our Vodafone repairs thread to arrange this.

DaveCD

[Adrian_M]

@DaveCD - the latest software at the end of your link is an application that has a readme listing the supported devices which does not include the R207 or any other wifi equipped mobile broadband devices.

Curiously, I can find no mention of the R207 in the mobile broadand web pages

R206 & R208 but not R207. Why's that?

[Sukhi]

@Adrian_M

Please see if resetting the R207, by pressing the button on the back under the cover helps.