RE sync please

[mark990]

Hi, I had no reply to earlier posting so I called tech help on 191. He informed me of the port settings on the Home hub 3 which I have now done and reset using the button on the bottom of the SS.

Can you please resync SN: 40131963437

Thanks 

Mark

[mark990]

I'm not sure if it's already had a re sync but it's just started to work. Lets leave it alone and see if it keeeps going.

[mark990]

Oh we'll, it was good for 1day but now shows flashing red and solid orange internet world symbol.

Any help appreciated as I'm now without a phone again.

[Retired-Kay]

Hi mark990, 

I've done a resync for you so please do a reset to complete the process;

-Locate the button on the base of the box next to the Ethernet ports.

-Press and hold the button for approximately 30 seconds.

-Once the lights come back on, release the button.

Thanks, 

Kay