1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? - I live and work in the same location (work from home). Signal has always been poor/patchy in the village but areas where I used to be able to make/recieve calls are now an issue, signal strength does show as good but calls either don't connect, connect and then drop, or don't come through at all. This has only been an issue for the last 10 days or so.
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? RH20 4NX / RH20 4AB
3) Does the issue occur if you try your SIM card in a different phone? Not a SIM issue.
4) What errors are seen or heard when the issue occurs? Calls either don't connect, connect and then drop, or don't come through at all. Texts are more reliable but are sometimes delayed.
5) Does this happen on 2G, 3G, 4G or all? All. Although there is little 3/4G in the village, being indoors or outdoors does not make a difference.
6) When did you first notice this issue? Approx 10 days ago.
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Intermittant as in there is no pattern to whether or not the call goes through or not. But it happens at all times of day and both inside and outside.
I also have a work phone contracted with Vodafone and am having the same issues with that number. I know several people who also live and/or work in Storrington who are having the same issues. What is going on? I tried 'chat' with someone yesterday and they tried to say there were no issues in this area. I know the people who are having issues have been contacting Vodafone with no luck also, something must have happened for this issue to be affecting more than one person.
Edited to add, I have done all the recommended checks and reset the network settings on both my phones, the issue is still there.
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