Ras Error Code 619

[marple38kv]

Why do I keep getting this error code 619 everytime I go to connect? I have fujitsu siemens AMILO Li 2735 laptop running Windows Vista Home Premium and successfully used a vodafone dongle on it in germany. On my return to uk I removed the vodafone.de program before attaching vodafone.uk USB stick KT3565-Rev2. The program runs perfectly, showing a good vodafone.uk 3G signal found, but instruction to connect always results in a RAS error code 619 message. I have tried all the 'hints and tips' in the start up booklet but no connection. Please help!

[Retired-Andrew_]

Hi marple38kv,

A warm welcome to the eForum.

Sorry to hear of the issues you are experiencing with your USB Modem but I am sure I can throw some suggestions your way to get this resolved.

First of all, please check out this thread, Jen dealt with a customer in very similar circumstances as yourself, so if you could give that a go and see how you go on.

If you need anything else or further support on this, please let us know.

Thanks

Andrew
eForum Team