Re-Sync Needed

[toddle2u22]

Hi

Since changing the upgradng my phone and new sims it will not connect to my SS.  .  I have tried a factory reset to no avail.

Please would you re-sync it.21224318838

Thanks

[Retired-Kay · Accepted solution]

Hi toddle2u22, 

You'll need to deregister your Sure Signal through My Vodafone. 

Please leave it for a few hours before re-registering. This should resolve the issue for you. 

Thanks, 

Kay

[toddle2u22]

Thanks this seems to have worked