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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74491 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229998 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204459 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone supplying used iPhone 6 as New

I recently upgraded to an iPhone 6 128gb - today I was disappointed to receive my order. The iPhone that was delivered had been used and there were markings inside the box. I contacted chat to arrange to return the phone went through security and aft...

Complaints procedure

Please can someone provide me with an email address for a complaint to be resolved? I've contacted by phone with no resolution.I just want to be able to use my new phone

Karenq by 1: Seeker
  • 12698 Views
  • 3 replies
  • 0 thanks

Voicemail not working

Voicemail 121 fails on iPhone 5s. My wife and I switched to Vodafone in Feb 15 and Voicemail 121 does not work. How can we get it fix/working?

Rocky67 by 1: Seeker
  • 12873 Views
  • 1 replies
  • 0 thanks

Nuc code

Hiya I have applied for my code three times and still had no reply I phoned Vodafone and they advised me to email the resolutions team directly and was given an email address that keeps failing can someone please helpThanks

Debs81 by 2: Seeker
  • 11650 Views
  • 0 replies
  • 0 thanks

Prize Draw Samsung Galaxy Alpha

Hi. How Are You? How Do I Post On Twiter My Mood Song For The Draw Competion To Get A Samsung Galaxy Alpha? My Mood Song For The Competition Is #What A Wonderful World From Louis Amstrong. My Second Chosen Song Is #La Vie En Rose From Louis Amstrong....

Bemati by 2: Seeker
  • 10802 Views
  • 0 replies
  • 0 thanks

Voicemail Not Working Since Porting 2 Numbers

Just ported over 2 Numbers from O2.  I have a blackberry q10 and a HTC one M8. Voicemail does not work on either phone. Dials out and the call just ends. I have tried enabling and disabling the voicemail.. Any help would be appreciated.

Bad signal even with a Sure Signal!

Hi I have a Sure Signal at home to boost my work phone (on Vodafone). But over the last few week or so the signal quality is terrible. I have a Blackberry 9720. Call quality is terrible with broken audio. Any idea how I can improve my signal??  

dunxbee by 1: Seeker
  • 21602 Views
  • 1 replies
  • 0 thanks

Vodafone Wireless Dongle

Hi, i am a business customer and have a dongle for when I see clients out of office i barely use it and it sits in my bag unless charging it. Never over the usuage on it then check my other 2 lines today to see a bill of £327!!! How do I have this re...

simo1984 by 2: Seeker
  • 13706 Views
  • 6 replies
  • 0 thanks

de register sure signal box

hi i have been given a old sure signal box some time ago but i have just got round to registering itit looks as if it is still registered. is it possible to de-register?

m15_5rn by 2: Seeker
  • 21431 Views
  • 1 replies
  • 0 thanks

Sure Signal not working! Please help!

Having had a sure signal working well for a number of years it's suddenly stopped working and has been basically redundant for 10 days now which means no signal at home at all!. I've tried all trouble shooting methods but to no avail!Absolutely no po...

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