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Receiving security code for dongle by text

Iangibson
1: Seeker
Hi

I have had a mobile wi-FI device for over a month now and need online access to my account. I am trying to register but when going through the process, the website says that the security code will be sent by text to my phone.

This is a dongle so I have no idea how to receive this code.

Please can someone advise how I can get this and eventually access my account online.

Thanks
1 REPLY 1

Mark
Community Manager
Community Manager

Hi @Iangibson

 

As we will need to access your account to look into this, can you please contact our Live help team who will be happy to assist you with this issue.

 

Thanks,

 

Mark