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Request to de-register a sure-signal

DougHughes
1: Seeker

‎11-08-2014 12:54 PM

Hi,

 

Please send me detailed instructions on how to de-regsiter a suresignal 3 device.

 

Serial number is : 40140908860

 

The device belongs to my company, it has been recovered from an ex-employee. I have no access to the ex-employee's login details.

 

I have the device in my possession.

 

It was purchased under one of the following four accounts :

 

  • 670070630 
  • 670071867
  • 670070647 
  • 670071869

Thank you.

 

Doug Hughes

 

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1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

‎11-08-2014 01:21 PM - edited ‎11-08-2014 01:21 PM

Hello DougHughes

 

As with other threads asking this question, only the original owner who had the Sure Signal registered to their account can have the device deregistered.

 

Due to all the data protection reasons, Vodafone would be unable to give you any information.

 

If there is any possibility of you contacting the person who had the Sure Signal registered to their account ask that person to contact Vodafone, it will be a quick and easy process to deregister the Sure Signal on their instructions.

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