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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal problem

This question has been asked a few times but I don't seem to be able to set up Sure Signal with the Cisco RV320 router. Sure signal conencted to the router through a Cisco SG200-FP switch. I have forwarded ports 8 UDP and TCP50 UDP and TCP123 UDP and...

Why can't I use my dongle credit??

I have plenty of credit on my dongle from several monthly top us. These should activate in succession. I have been trying to log on but nothing happens apart from the 'You need to top up' page. I have no other internet access so am in a 'Catch 22 ' s...

Moontail by 2: Seeker
  • 13554 Views
  • 1 replies
  • 0 thanks

Sure Signal - unable to add users

Sure Signal stopped working. Re-registered it and reset it (factory settings) 14/03/15. Working ok now for 'owner' phone. However, after two days of trying I still cannot add additional users. Message as follows always appears ..'Sorry - there seems ...

csross by 2: Seeker
  • 20878 Views
  • 1 replies
  • 0 thanks

Re-activate Sure Signal

At vodafone.co.uk/myvodafone I can see that my registered Sure Signal has been suspended but there doesn't appear to be a facility to reactivate it. Can you advise if and how this can be done? Michael

greencat by 2: Seeker
  • 21055 Views
  • 1 replies
  • 0 thanks

Upgrade Gone wrong

Hi I have upgraded the wrong phone on my account how do I cancel it before the phone is sent out? Or can I just swap the upgrade to the other phone?

Problem ordering online

So I ordered a phone nearly a week ago online as a gift for my daughter and I still haven't gotten my order?! I received one e-mail saying my order had been accepted and was given a tracking number but when I track my order it is still on the first o...

S974 by 2: Seeker
  • 14438 Views
  • 1 replies
  • 0 thanks

VSS v3 on BT Infinity / BusinessHub 5

Hi there, I have had a Version 3 VSS since last week and have yet to get it working when connected to my BT Business Hub on BT Infinity. Every time I switch it on, the power light comes on, the internet light flashes 8 times, then it flips to:  Power...

crobinuk by 4: Newbie
  • 22592 Views
  • 3 replies
  • 0 thanks

Voicemail

Having already spent most of the evening waiting to be connected to 191 I am still no further on with my query..... I was told to dial 1211 to activate voicemail, I had only known about 121 before that. So I was confidant that all would be sorted wit...

Camera shutter sound on my Galaxy Note 4?

HiDoes anyone have any idea how I can turn off the shutter sound on the camera of my Galaxy Note 4 (other than switching the phone to 'mute')? ThanksBTD

Sure Signal 3 not working even after reset

Dear Support My sure signal has been trouble free for the 2 years I've had it. For the past 24 hours its been broken. The power light is solid, but the internet light is flashing about once every 2 seconds, the other two lights are off. I have reset ...

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