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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73853 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

multiple text messages

My phone has started sending multiple Text messages even theo I have only sent one any idea how to correct this problem

I need to register my Sure Signal but unable to register.

I have a type 3 Sure Signal supplied by my company. Looking through all the reams of documentation and links I go round in circles.I'm unable to register with MyVodafone because its a busness phone, when I go to the link for business theres no where ...

Use 2 different size SIM cards on same phone number but different phones

Hello, all. I am on PAYG & would like to use a nano SIM (which is my current one) in my Classic and a standard, full-size SIM on a 'legacy' device - but not at the same time. In other words, if I could, I would swap one SIM cards between the handsets...

NJAE by 3: Seeker
  • 19481 Views
  • 8 replies
  • 0 thanks

Resolved! Sure Signal v3 little or no 3G signal

I have a Sure Signal (v3) that is registered to an old vodafone account of mine. I left vodafone in October 2014 and my wife (who is stil a Vodafone customer) has a number regsitered with the SS. Everything has been fine until the last couple of days...

jutting by 4: Newbie
  • 25561 Views
  • 12 replies
  • 0 thanks

Blocked iphone 5s

I have contacted vodafone by calling 191 today. Vodafone blocked my phone due to mobile data usage as I was on holiday - they did not inform me they were doing this and the mobile limit email that is automatically entered into when taking on a contra...

Routk by 2: Seeker
  • 13310 Views
  • 3 replies
  • 0 thanks

Vodafone Updates Error

Hello. I have a Samsung Galaxy S4 which also comes with the Vodafone Updates built in. However, almost 2-3 times every day when using a certain app, I get an error message that says 'Unfortunately Vodafone Updates has stopped'. Do you know if there i...

Resolved! Update server

Is there a problem with this? if i try and check for an update I get this message.Unable to connect to the update server. Please check your network connection or try again later.Nowt wrong with my network connection.

Requested unlock

Hi,I requested an unlock code for my iPhone 4 reference number 1677949 about 2 weeks ago but I have since tried a different sim in the phone and it doesn't seem to have been done could you please confirm? Plus I haven't received any correspondence fo...

Iphone 5 locked vodafone

Hello,i'm an italian boy, i have a problem with my iphone 5. Is locked with your company. Is possible unlocked this phone for use my simcard italian?Thanks, sorry for my english.

jeity8-8 by 3: Seeker
  • 12096 Views
  • 4 replies
  • 0 thanks
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