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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73854 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Phones not connecting

My Sure Signal (V1) was working today until I upgraded to a new router (so I can get FTTC). I've setup all the port forwarding and the LED's look OK, LED l, 2 and 4 are all solid on and green. None of my phones (which were all registered and working ...

arjarj by 4: Newbie
  • 24328 Views
  • 8 replies
  • 0 thanks

Resolved! Sending photos

Sending pics even to other iPhones comes up not delivered even with strong signal

Please send unlock code for R215

Hi please send me an unlock code for my R215 router. The IMEI is 358151051546777 Thanks.

ctdh by 2: Seeker
  • 14100 Views
  • 0 replies
  • 0 thanks

Resolved! SIM card activation

Hi,Yesterday I purchased an iPhone 6, from the meadowhall store, on a pay monthly contract. Everything is in working order except my SIM card isn't yet activated as it is still saying "no service" in the corner. The lady in the shop said it would tak...

Sure Signal 3 - Suddenly Stopped Working

Hi, I've had a sure signal just suddenly stop working after it had be working since purchase a while back with  no problems. The power light is flashing red and the in use light is solid orange and the other two are just blank. I've looked at few thr...

Adaml702 by 3: Seeker
  • 24050 Views
  • 4 replies
  • 0 thanks

Cancelling Contract

Hi! I would like to cancel my UK contract from another country? What's the best way to do this?

Sure signal management via web page

I would like to check the registered mobiles against my Sure Signal but the online portal is not available.  From Vodafone online I only get the option to register a new SS. It doesn't appear that the SS is working as we aren't getting good coverage ...

Farqui by 2: Seeker
  • 24229 Views
  • 7 replies
  • 0 thanks

Cannot receive or make calls on 4g

Just received 4g but now I can't make or receive calls. I've read that the phone should drop the 4g signal during calls but my phone doesn't do this. I try to make a call and it just goes dead, no ringing tone. When someone tries to call me it goes t...

Resolved! upgrade due 6th April

I am due an upgrade after above date can I upgrade just now to samsung s4 mini.

glw1001 by 3: Seeker
  • 11907 Views
  • 1 replies
  • 0 thanks
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