SIM card activation

[rachelmclayton]

Hi,

Yesterday I purchased an iPhone 6, from the meadowhall store, on a pay monthly contract. Everything is in working order except my SIM card isn't yet activated as it is still saying "no service" in the corner. The lady in the shop said it would take 15 minutes to activate, as it did the last time I purchased a contract phone from Vodafone, however it has now been over 24 hours and it still saying no service.

Many thanks,

Rachel

[BandOfBrothers]

Hi

Have you tried turning the phone off and on or airplane mode on and off to reset the connection.

This link from vodaphone on SIM card activation may help http://www.vodafone.co.uk/vodafone-uk/Error-Pages/wsa-error/index.htm

Are your masts ok https://www.vodafone.co.uk/our-network-and-coverage/uk-coverage-map/

[rachelmclayton]

Hi,
I have tried both of the top suggestions, thank you though.
However, I haven't tried calling. But if it still isn't activated tonight I think I am going to the shop to avoid hassle
Thanks

[BandOfBrothers · Accepted solution]

Sorry they were not of help. 😒

I hope speaking to vodaphone customer services will help. M

Best of luck. 😄

[rachelmclayton]

Thank you 😄