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18-11-2017 10:35 AM
Hi I recently received a message saying that my phone will be disconnected for breach of Vodafone a t&cs. I have contacted the fraud department numerous times with no luck. I am a carer for cancer patients and cannot have this. It is totally unprofessional and infuriating. Any suggestions please??
18-11-2017 11:08 AM
You will need to escalate this with Customer service on 191 or Live Chat.
Have Vodafone confirmed to you what T&C's have been breached ?
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.