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13-03-2017 07:07 PM
13-03-2017 07:14 PM
How many devices have been affected by this?
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13-03-2017 07:17 PM
Hi @Walkers1867
Live Chat can check your account.
Am I right in thinking you've tried your Sim Card in another phone as a process of elimination to rule out the phone or sim card that may be at fault.
Try another Sim in your phone.
If necessary any Vodafone Shop can replace the Sim Card via a Sim Swap.
Current Phone >
Samsung Galaxy s²⁵ Ultra 512gb.