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S6 Edge heatup and battery get used very quickly

rajajang
2: Seeker
2: Seeker

Got my mobile since May and having same problem since May.

My mobile keep getting heat up and sometime to 38-40 degree. and my battery finish within few hours. I have reset so many time but it's not helping me.

 

3 REPLIES 3

Mark
Community Manager
Community Manager

@rajajang

 

Batteries overheating and draining quickly is usually due to having a number of apps running at the same time and the battery having to work overtime to maintain your service. Please check that you close down all unused apps to help prevent this from happening.

 

If this is happening regardless how many apps are open your device may have a fault. We will be happy to look into this. 

 

You can find more information about our repair service online including how to request a repair here.

 

 

 

 

Honestly, Vodafone may want to customise their firmware to ensure that there are no bloatwares/ boatwares are easily uninstalled.

 

I am pretty happy with the Vodafone Smart Ultra 6's firmware. Why can't Vodafone do the same for the S6's firmware?

hrym
17: Community Champion
17: Community Champion

Trouble is, one person's bloatware is another's indespensible app.  Though I agree that it would be good to make some of it uninstallable.   I believe some manufacturers are moving torwards that.

 

You can, of course, disable any app, even if you can't uninstall it.  That will stop it using data as well as battery and resources.