S6 updated firmware and now bricked

[Woogieuk]

So I have been out of the country on my honeymoon for 3 weeks and came back last night. Woke up today to my phone telling me there was an update which in my sleepy state of mind decided to click update on. My phone then rebooted and continued to reboot for hours. I eventually got bored and looked this up online. It suggested clearing the cache and trying again... no dice.

I have now factory reset my phone (losing 3 weeks worth of my honeymoon photos which I can assure you I am not happy about) and now my phone just continues to reboot on the samsung Galaxy S6 screen.

Essentially I have a really expensive paper weight now.

I am curious as to what exactly vodafone will be doing about this as the updates are pushed by them and I can see I am not the only one here with this issue and fail to see WHY I should have to claim on my own insurance as my phone is now broken.

I am unable to restore anything via Kies as my phone is not even picked up by computers.I cannot install an update via ADB, Push from an external device or install from Cache.

Any ideas on what I CAN actually do?

[Woogieuk]

Unfortunately I did not. CPW advised my phone is completely broken and needed wiping completely because it was partially booting and there was nothing they could do. I am now typing from the phone minus the photos. Lesson learned and no point getting upset about it now.

Thanks for the advice guys

[tynewearfutsal]

find your nearest samsung experience store (normally in larger carphone warehouse stores) they do onsite repairs for small things and software / firmware. They will usually reflash within a few hours of dropping handset in. I dropped My note 4 in when it did the same in May and it was able to be collected again by end of the same day fully working again

http://www.samsung.com/uk/support/servicelocation

find nearest repair centre on this link

[mavericke]

Sorry for hijacking the post. I am hoping that Vodafone will release an update to the second firmware which they have released for the S6/Edge since the initial firmware. 

[hrym]

I'm sorry to hear of your experience, but it's a lesson worth learning (and, for anyone coming to this thread later, noting) that data is extremely fragile.  There's a thing called Schofield's Law (suggested by the journalist Jack Schofield) that data doesn't exist at all unless it exists in at least three places.

Dropbox, Google Photos or (for Apple users) iCloud are invaluable for storing photos away from your device.   You can restrict upload to wifi to save mobile data.  Put the corresponding app on your computer and transferring them to that is easy.