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Setting up Netflix

JaneStorey
2: Seeker
2: Seeker

‎17-10-2014 06:31 PM

Hi,

I have recently joined Vodafone and I have set up my Spotify account fine. But I'm having issues with the Netflix account.
I went into the shop to ask and she said I have to reset my entertainment pack by ringing 191, but there are a lot of options and I'm not sure which ones apply to the entertainment packs. Anyone know what numbers to press to get through to the right people? 

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redpages
17: Community Champion
17: Community Champion

‎17-10-2014 08:30 PM

Hi. If you follow it through to questions about your phone and priceplan someone should be able to help. Alternatively use the contact us form and follow through to a web chat option where you'd be able to speak to an advisor :Smiling:

Vodafone customer since 2004. Attempting to help where I can on the Community

Retired-Simon
Moderator (Retired)
Moderator (Retired)

‎20-10-2014 04:40 PM

Hi JaneStorey,

 

Have you now managed to get this sorted?

 

If you still need help, please contact us directly here. 

 

Thanks,

 

Simon

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