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Setting up a new iphone 5s

tpf
1: Seeker

Hi, I have just upgraded to iphone 5s, went through itunes and set up the phone, didn't set up as a new phone but restored from backup, this may be where i have gone wrong, however the phone is all set up as my phone except i have no vodafone signal. will this new phone register with vodaphone over night and sort itself out or do i have to register it with vodafone. Any help would be great thanks.

4 REPLIES 4

63johnw
17: Community Champion
17: Community Champion
Hi, you need to register the sim.

Livechat are good with sim problems.

Hi, I may be being thick here but where on the vodafone site do i register the sim, this is kind of what i thought i had to do but i can quite seem to get there, thanks

63johnw
17: Community Champion
17: Community Champion
There is a section in your my Vodafone account for registering a sim, if you can't access your account use livechat.

Go to the contact us page and follow the route for pay monthly, can't find what your looking for, looking for something else, then a livechat window should appear, if its busy just leave the window for a few minutes and an operator should appear.

Got there in the end thanks for your help.