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Setting up email accounts - Unfortunaly Email has stopped working

jamesbramble
3: Seeker
3: Seeker

I've been trying to set up my 2 email accounts on my new S6, a sky email account and a yahoo account.

 

Tried a auto set up and I manual set up. I enter the email address and password but every time I try I get a error message

 

"Unfortunaly Email has stopped working"

 

Never had this problem with my old S4. I getting rather pee'd off with it all

1 ACCEPTED SOLUTION

jeffkinn
17: Community Champion
17: Community Champion

If you've only just got the phone I'd do a factory reset to wipe anything off the phone that might be causing an issue. That should sort the problem out. 

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3 REPLIES 3

jeffkinn
17: Community Champion
17: Community Champion

If you've only just got the phone I'd do a factory reset to wipe anything off the phone that might be causing an issue. That should sort the problem out. 

Jeffkinn_Sig.png


@jeffkinn wrote:

 I'd do a factory reset to wipe anything off the phone that might be causing an issue.


Decided to do this and it sorted all my problems out. It is a totally different phone after I wiped it :Winking_smiley:

 

Great phone now.

 

 

63johnw
17: Community Champion
17: Community Champion
Hi, I have a sky email account set up on my Sony and it had been having problems logging in/syncing the last few days so that may have something to do with it, they seem to be having trouble at their end.