Hi,
I have a v3 SS which was working intermittently and has stopped working now.
I have a solid red line and the 1 light flashes and then disappears, comes back flashing and disappears.....
I spent over an hr on the phone to sky last night doing 'stuff' to my settings on the hub and still nothing.
Any help would be really appreciated. I have put details below that might help.
Thanks in advance.
SS serial no: 40132736667
Ping Test:
Line quality A MOS: 4.39
Ping 21ms
Jitter 1ms
Packet loss 0%
IP Address: 151.228.245.208
Ping 9ms
Download speed 37.09 Mbps
Upload speed 8.80 Mbps
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 2 ms 1 ms 2 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 15 ms 12 ms 16 ms ip-84-38-37-52.easynet.co.uk [84.38.37.52]
4 11 ms 11 ms 11 ms ae51.edge6.London1.Level3.net [212.113.9.53]
5 11 ms 10 ms 10 ms vl-3515-ve-129.csw1.London1.Level3.net [4.69.166
.74]
6 11 ms 10 ms 10 ms ae-115-3501.edge3.London1.Level3.net [4.69.166.1
30]
7 13 ms 12 ms 12 ms CABLE-WIREL.edge3.London1.Level3.net [195.50.124
.138]
8 33 ms 31 ms 12 ms 195.2.30.61
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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