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02-04-2013 12:25 PM
I am experiencing issues with the Version 2 model, the phone light is not coming on.
The same issue was experienced by a home worker on his Broadband and our Broadband (diff location).
I have re-registered it having set it up my end with a new voda 3g mobile (as a user). 3g is activated and says so on the iPhone 4 itself, but when making a call still no phone light on the SS. All other lights are ON.
Here is the ping and tracert results:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
ping 212.183.133.177
Pinging 212.183.133.177 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 212.183.133.177:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 14 ms 14 ms 210 ms lnd-tc.bb-gateway.link-connect.net.uk [82.144.22
8.252]
3 14 ms 13 ms 13 ms 82.144.228.108
4 14 ms 20 ms 54 ms 84.45.24.69
5 13 ms 13 ms 13 ms tengu-pocahontas.c4l.co.uk [84.45.90.94]
6 32 ms 14 ms 14 ms pocahontas-ginola.c4l.co.uk [84.45.110.53]
7 14 ms 20 ms 13 ms swanzo-wolverine.c4l.co.uk [84.45.90.194]
8 18 ms 15 ms 15 ms LDNGW1.arcor-ip.net [195.66.224.209]
9 16 ms 15 ms 15 ms 85.205.116.6
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * General failure.
Trace complete.
Any help much appreciated. SS serial number: 4012 1314 047
Regards
03-04-2013 09:14 AM
Can someone please re-sync my Sure Signal box. This seems to have worked for a number of other people, hoping it will for me also.
SS serial number: 4012 1314 047
03-04-2013 11:32 AM
Hi Conti360,
Thanks for posting. Can I ask that you keep your query to one thread?
I've replied to your other post here.
I've also forced a resync for you. Please factory reset the VSS and let me know if you need anything else.
Thanks,
LeeH