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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73712 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203305 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal issue

Hi I've got a Sure Signal issue, which I'm looking for help with, please.I've had the v2 box for a while and whilst it has never been consistently good, it has generally worked to provide a reliable signal most of the time. Recently, however, it give...

westnj by 3: Seeker
  • 20444 Views
  • 10 replies
  • 0 thanks

Vodafone Broadband connected, SureSignal dead

On Monday, my broadband was transferred from Sky to Vodafone. At this time, Vodafone lost my number of 20 years and refused to investigate. Already this is a bad experience. Then, the model 1 SureSignal packs up. I continually call support, and conti...

Resolved! 'Vodafone is infected' alert message

Hallo, I am new to smartphone.I opened a picture in Stumbeupon.com and a very alarming message appeared in white with black background saying something like this 'System warning, vodafone smartphone is infected, immediate action is required:step 1. t...

eseg by 3: Seeker
  • 10079 Views
  • 4 replies
  • 0 thanks

Re: White List Please

Hello, This is to do with WiFi calling (on iPhone etc).  It works well outside of the mentioned prefixes/netblocks, however, it doesnt when coming from Exponential-e 83.244.250.208/27 which is part of a wider block 83.244.128.0/17 We know its not a l...

birtchie by 3: Seeker
  • 8376 Views
  • 1 replies
  • 0 thanks

Vodafone 890N

Can I use a micro SD card in this phone and if yes, where on earth does it fit? Thanks.

User1309 by 3: Seeker
  • 10104 Views
  • 4 replies
  • 0 thanks

Huawei P9 Plus

Does anyone know when preorders will start for the Huawei P9 PLUS and if deals will include the smart watch as the current standard P9 has?

Sure Signal 3 stopped working on Virgin Media

I have a Sure Signal 3 that has stopped working on Virgin Media a few days ago with Power - flashing, Internet - solid orange, In Service - off, In Use - solid orange.  The Sure Signal was installed months ago and has worked seamlessly until a few da...

Can't recover backup after Lollipop upgrade any ideas how to resolve?

As the title suggests. I've got a repaired phone back and all data is backed up using PC Companion. So i went to recover it all today and because the backup was done when it was KitKat it won't recover! I didn't realise this happened so have a real p...

DLF65 by 4: Newbie
  • 15132 Views
  • 9 replies
  • 0 thanks
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