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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73711 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203304 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Palm rejection issues

Overall very pleased with my S7 Edge, having come over from an iPhone 6S. One immediate issue is palm rejection on the screen edge - as there's little edge to hold on to, its inevitable that your fingers are going to touch the screen edge, something ...

6425 by 3: Seeker
  • 8571 Views
  • 3 replies
  • 0 thanks

Got $20,000 to spare?

http://tech.thaivisa.com/the-20000-solarin-smartphone-will-come-with-military-grade-security/14894/

kids by Community Champion (Retired)
  • 7357 Views
  • 0 replies
  • 0 thanks

Resolved! Transfer over iPhone to new iTunes account

Hi,  We've just come around to using Family sharing as we were sharing one itunes account for multiple devices.. Q..I have 2 phones on one iTunes account sync'd to my account..is there anyway of removing one of the phones to set up a seperate iTunes ...

dwabo81 by 6: Helper
  • 14885 Views
  • 3 replies
  • 0 thanks

Smart pass s5 problem

I have a galaxy s5 running the latest firmware and after installing the necessary sim, wallet and smartpass it just doesn't work. Registered credit card put money on ok. Been onto support and informed that Galaxy s5 is not compatible with smartpass. ...

barryo18 by 2: Seeker
  • 8421 Views
  • 7 replies
  • 0 thanks

Unable to add users to SS for weeks

Vodafone must know about this. You try to add a user, you click on the confirm button, then this: Error invoking portlet "VAPGatewayController"The source of this error is:com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: Internal Server Error: nul...

Blocked IP ranges

Hi, We're a UK ISP who were recently assigned new IP ranges by RIPE and have noticed that customers on our new IP ranges are unable to use their Sure signal devices. This is presumably because our new IP's are being firewalled by yourselves. We have ...

jamie_w by 2: Seeker
  • 42964 Views
  • 120 replies
  • 0 thanks

Continuous resetting SS1

I'm finding that I am having to continually reset my SS1. Once I reset theSS it shows all four lights for a period of time (for example overnight) but when I look at the SS in the morning it again is only showing the top two lights. I've undertaken a...

Only lights 1 and 2 are lit sometimes

My SS v1 works for up to 5 hours and then stops, leaving only light 1 and 2 on.  I then reset it and again it will work for a few hours and then stop with light 1 & 2 on.I have bought a new power supply but it has not rectified the problem.I have car...

Recent apps button not working on s6

Hiya my recent apps button is not working, the back and home button work fine but the recent app doesn't recognise my touch. It lights up when I press back button.Tried clearing cache any other suggestions?Thanks

ssdd200 by 4: Newbie
  • 12900 Views
  • 2 replies
  • 0 thanks
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