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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74029 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229903 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone Internet settings for non-standard phones

Hi there.  After my LG phone decided to note recognise any SIM I've bought a HOM TOM L7 with a good spec and low price.  However it doesn't autoset up internet and the Vodaphone help page didn't help if you done buy a recognised make. Can anyone poin...

Sure Signal has no lights on after power cut

Since a mains power cut my sure signal had not been working...no lights on at all.I've tried resetting the ss, switching off the router and then resetting the ss. Still nothing. I've tried this for several days.I have no network coverage at the momen...

Woowoo25 by 2: Seeker
  • 15797 Views
  • 7 replies
  • 0 thanks

WiFi Calling

I am so annoyed to find that the new Galaxy S7 is not enabled for Wifi calling! I could not use that facility on my S6 Edge as the phone wasnt bought from Vodafone, so didnt have the setting installed in the phone. I went for the upgrade with Vodafon...

Sure Signal v3 not Working in workplace.

Hi  I have a sure signal device which is erroring with a flashing red light and 2 x Amber lights when installed in my workplace. I can see that the device is attempting to communicate to NTP servers and to vap.vodaphone.co.uk, but that communication ...

Vodafone Smart Ultra 6 Double Tap to Wake Inconsistent

The double tap function to wake my Vodafone Smart Ultra 6 is inconsistent. It seems better when I do it over the home (o) symbol but I think it should be more responsive. Does anyone else have this issue? Can Vodafone do anything (push out an update)...

mmee by 2: Seeker
  • 9504 Views
  • 6 replies
  • 0 thanks

iPhone 6 iCloud lock

Hello, I bought an iPhone 6 from UK. The phone has an UK Vodafone sim-card inserted [ +4478394532 ]. Unfortuneltly I can't reach him. Is there a way Vodafone could help me remove this iCloud lock or help me contact this person? Thanksiwest

iwest by 2: Seeker
  • 12112 Views
  • 8 replies
  • 0 thanks

K3565 Modem Not Self Installing

I have a Huawei K3565 prepay mobile internet dongle which was working fine on Vodafone UK. Then I went to Germany and decided to buy a local German Vodafone internet USB stick, because the international roaming charges using the UK dongle are so hig...

SS3 not working

I can't get any of my Sure Signals to work (ISP = PlusNet). I've deregistered my V1 unit and am now focusing on my V3 one. Power light is on, second LED flashes, other LED's off. I can ping the unit. Manual UDP/TCP port forwarding in place to (static...

arjarj by 4: Newbie
  • 15411 Views
  • 1 replies
  • 0 thanks

My Vodafone

Can anyone explain why when I looked today at the my Vodafone app it told me I had 3.5mb of data (from a 4gb plan) remaining yet when I checked my account profile on the website as this seemed excessively low it says I have 3.5gb remaining? I'm now a...

-Luke- by 1: Seeker
  • 7277 Views
  • 3 replies
  • 0 thanks
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