Hi folks, I pulled my Sure Signal out of storage as Vodafone's reception is getting worse and worse around here so figured I'd give it another go before looking at moving off to another phone company - I'm liking the look of 3 and their unlimited data tariffs. Unfortunately the Sure Signal isn't actually working. Tried a few factory resets last night (reset button until lights flash, power cable removed and replaced and letting go of reset when the lights flash again) but to no avail. Device was left on over night but this just resulted in light 1 then light 2 flashing, followed by 1 and 2, and then repeat. Device is showing as registered in My Vodafone. It's not been online in well over 18 months so potentially something has been flagged at your end. Details are as follows: Your speed test results: 24.55 down/15.72 up. 25ms ping Your ping test results: 34ms ping, 1ms jitter Your external IP address: 86.148.200.191 The results of a traceroute. traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets 1 192.168.0.1 (192.168.0.1) 1.255 ms 0.703 ms 0.630 ms 2 217.32.143.132 (217.32.143.132) 6.144 ms 6.251 ms 6.191 ms 3 217.32.143.158 (217.32.143.158) 6.453 ms 6.642 ms 6.442 ms 4 213.120.181.166 (213.120.181.166) 6.854 ms 6.882 ms 7.544 ms 5 217.41.169.55 (217.41.169.55) 9.911 ms 6.805 ms 6.731 ms 6 217.41.169.107 (217.41.169.107) 6.718 ms 6.882 ms 6.696 ms 7 109.159.251.69 (109.159.251.69) 28.236 ms 109.159.251.65 (109.159.251.65) 15.394 ms 109.159.251.67 (109.159.251.67) 6.523 ms 8 core2-te-0-13-0-10.ilford.ukcore.bt.net (109.159.251.183) 19.555 ms 109.159.251.39 (109.159.251.39) 17.430 ms core2-te0-13-0-2.ilford.ukcore.bt.net (109.159.251.11) 17.129 ms 9 109.159.254.134 (109.159.254.134) 12.348 ms peer1-xe4-0-0.telehouse.ukcore.bt.net (213.121.193.144) 14.488 ms 11.686 ms 10 lndgw2.arcor-ip.net (195.66.224.124) 16.948 ms 14.968 ms 17.094 ms 11 85.205.116.10 (85.205.116.10) 15.187 ms 16.123 ms 14.464 ms 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * Times out after this but 85.205.116.10 belongs to the Vodafone net block. Your Sure Signal serial number: 21222708428 Could you please verify this is configured correctly at the Vodafone end for me? I'm on BT Infinity via a Cisco E4200 v2 router, nothing is being flagged as being dropped in any syslogs. Connection is 80/20 but Speedtest usually reports the above via wireless. I'll do some Wireshark sniffs later via a mirrored port to see what is actually happening if all ok at the Vodafone end. Thanks in advance.
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