I look to have the same problem as others with a Sure Signal box and a BT Home/Business hub.
Checking previous answers, I have opened the required ports, the SS has it's own static IP adrress, port clamping is enabled, the MTU is set at 1492 (max for router) and still no connection.
Serial No 40133848669
C:\Users\Mo>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177] over a maximum of 30 hops:
1 4 ms 2 ms 1 ms BTBusinessHub.home [192.168.1.254]
2 14 ms 14 ms 14 ms host81-134-80-1.in-addr.btopenworld.com [81.134. 80.1]
3 14 ms 15 ms 13 ms 213.120.182.141
4 14 ms 17 ms 15 ms 213.120.161.82
5 17 ms 15 ms 14 ms 31.55.164.71
6 15 ms 14 ms 15 ms 31.55.164.107
7 27 ms 20 ms 30 ms 109.159.248.87
8 20 ms 18 ms 21 ms core2-te-0-15-0-7.ilford.ukcore.bt.net [109.159. 248.22]
9 19 ms 18 ms 23 ms peer2-xe7-0-0.telehouse.ukcore.bt.net [109.159.2 52.27]
10 19 ms 19 ms 18 ms t2c3-xe-0-1-3-0.uk-lon1.eu.bt.net [166.49.211.16 8]
11 23 ms 40 ms 40 ms 166-49-211-254.eu.bt.net [166.49.211.254]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
SS box is currently being deregistered whilst I try another suggestion from the forum.
We had a SS 1 which never worked on this router, this now seems to work on the latest BT Home Hub 5, which is not available for businesses.
Any suggestions?
Once I have this running I have another one to get up and running, I am spending way too much time on this.
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