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19-01-2025 02:47 PM
hello,
i cannot call anyone it keeps saying. ‘ connection on this number is restricted from this phone’ this happens with any contact i also cannot use the my mobile data when i’m out- this is really frustrating me it’s like i cannot use my phone at all and makes me worried incase something happens and i cannot get hold of anyone. All my bills are up to date as far as i’m concerned. i would really appreciate some help
thank you , ruby
20-01-2025 10:42 AM
Hi @ruby0402- It sounds like we need to check some of the settings on your account. Please drop our social team a message so we can take a closer look 👍