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Solution

Sure Signal Portal

ldoddrell
4: Newbie

‎25-04-2014 09:14 AM

I love how it has asked me to check again in a few minutes for past 17hrs. What's the story?

error.jpg

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6 REPLIES 6

ldoddrell
4: Newbie

‎25-04-2014 11:02 AM

Anyone at Vodafone know about the Vodafone problem here on the Vodafone portal?

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ldoddrell
4: Newbie
In response to ldoddrell

‎25-04-2014 03:24 PM

This is still down and no feedback from Vodafone. Your own support desk doesn't have a clue why the error is present.

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Gemma
Community Manager
Community Manager
In response to ldoddrell

‎25-04-2014 06:38 PM

Hi Idoddrell,

 

Please test this from a different browser and clear your cache and cookies.

 

Thanks,

 

Gemma

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ldoddrell
4: Newbie
In response to Gemma

‎28-04-2014 10:22 AM

The joys of working in IT - I have tried from several machines and still no joy.

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Retired-Matt_B
Moderator (Retired)
Moderator (Retired)
In response to ldoddrell

‎28-04-2014 03:01 PM

Hi Idoddrell,

 

So we can have a investigate this for you, follow the instructions here for how to get in touch.

 

Thanks,

 

Matt B

 

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ldoddrell
4: Newbie
In response to Retired-Matt_B

‎28-05-2014 04:27 PM

This is now resolved. It took a whole month, including a vast number of calls from Vodafone and a new version of ACLM to be released. Shocking support turnaround.

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