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Sure Signal Question

stephenc1
2: Seeker
2: Seeker

How do Ifind my sure signal details and phones registered to it when I log into my Vodafone Account.

 

There is nothing showing to direct me to it.

5 REPLIES 5

Retired-Andy
Moderator (Retired)
Moderator (Retired)

Hi stephenc1,

 

When you login to your My Vodafone, on the main page you’ll see a link that says ‘My Sure Signal’.

 

If you click this link, you’ll be able to see all the information about your device and the registered users.

 

Thanks,

 

Andrew

Sorry Andrew.  Cannot see any 'My Sure Signal' link anywhere on My Vodafone after logging in.

Sukhi
Moderator (Retired)
Moderator (Retired)

Hi stephenc1

 

That's odd, what options do you see when you login?

 

Sukhi

It's not really showing me any options. i have categories showing to the left ie Account summary, top up and usage etc. My existing credit and details of my plan, that's it. Nothing about My Sure Signal which is very frustrating.

Sukhi
Moderator (Retired)
Moderator (Retired)

Hi stephenc1

 

I think its best we take a closer look at things for you. Can you get in touch here and I'll be with you as soon as I can :).

 

Thanks

 

Sukhi